Get Started
Getting Started with Letters
A guide to getting started with Letters
Welcome to Letters
Letters is a user-first letter writing tool tailored for medical professionals. Letters features industry-leading transcription accuracy, and intelligently designed AI-powered tools to minimise your paperwork.Key Features
Letters focuses on three core pages: Letters, Transcribe, and Assistant.- Letters: Create medical letters than sound like you, and are structured like yours from a variety of sources in a instant.
- Transcribe: Dictate post-consult thoughts, listen to multiple speakers, and don’t miss any crucial details.
- Assistant: Automate daunting tasks and chat with a medical, secure and private AI assistant..
- My Customisations: Delve deeper and tailor every aspect of ours features to your liking.
Privacy & Security
Privacy & Security Overview
Privacy & Security Overview
Letters prioritises your privacy. Here’s how we keep your data secure:
- Transcriptions & Audio: All audio is transcribed in real-time on our secure Sydney servers. Audio files are hard-deleted immediately following processing, and all audio is processed without leaving Australia. Only the resulting transcript is stored.
- LLM Processing: Processing occurs on Microsoft Azure servers in Sydney. Our models are deployed in adhere to Azure Data Residency Promise, ensuring no user data is stored or processed outside of Australia, or used for training purposes.
Patient Consent
Patient Consent
Patient consent is required before every consultation. We make it easy by providing a customisable consent form for your clinic. You can place in the reception of the clinic or in your room for patients to read and feel comfortable that their data is secure.When using consultation mode for the first time, you will be prompted to download the consent forms. They are also available in the resource centre.